Vennessa L. Grivna-Fletcher
Objective
Obtain a position in the private sector working with government regulations.
Experience
2002-present Matco Tools Stow, OH
Financial Services/Credit Correspondent
§ Take credit and lease applications over the phone.
§ Audit distributor and mechanic accounts while performing the necessary adjustments.
§ Assist in trouble shooting and solving computer problems.
§ Assisted in writing one of the procedural manuals.
§ General clerical duties.
1998 Olsten Staffing
Administrative Assistant
§ General secretarial duties including multiple phone lines.
§ Prepared management for seminars.
1997-1998 Avalon RV & Marine
Receptionist
§ Assisted with Sales.
§ Worked with 10 line phone and paging system.
§ Nightly books closeout.
1997 Central Reserve Life Insurance
Clerical Summer Intern
§ Billed, mailed and filed insurance claims.
1994-1996 Shoney’s Inc. Medina, OH
Sales Representative & Part-time Manager
§ Computer ordering.
§ Monetary control
§ Resolved customer disputes.
§ Minor accounting.
1994 American Greetings Corporation
Summer Intern
§ Created a library of all Create-A-Cards known to date for one of the first e-commerce departments in the company.
Education
2004
B.A. Economics In Progress
Minor in Public Policy Analysis
2001
A.A. Business
GPA 3.306
Affiliations
2000-2001 Business Professionals Of
2000-2001 Phi Theta Kappa Member
Present Economics Club Member
Abilities
Microsoft Office
§ Word, Excel, Access, PowerPoint, Publisher, Outlook, FrontPage
Basic Accounting
AS 400
Lotus Notes
Minitab
German
§ Basic language skills
Cell: 330-472-4340
E-Mail:
vlf5@uakron.edu